I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

I could not solve my problem with declined transaction via live chat so I had to call them cause I wanted to hear human voice and talk with somebody more competent. Everything was ok with my credit card but transaction was declined. I could settle this ...

Abi has had very mixed results when asking a chatbot for guidance about her health issues.

A study confirms the vaccine gives excellent protection for babies against life-threatening chest infections.

Last year, the highest proportion of men aged 20-34 were still living at home since at least 2007 as the rising cost of living takes hold.

Covid vaccines saved hundreds of thousands of lives, but a small minority harmed need better support, says report.